Recently, it was discovered that fake reviews were being posted about our company, Sunshine Locksmith Team, LLC.

The few negative reviews that have showed up on a few online sites were posted on August 3rd. We are certain that these were posted by Largo Locksmith but I don't have a way to prove this.

Yelp Review

YellowBook Review

Another YellowBook Review

YellowPages Review

CitySearch Review

The fake review is given a 1-star rating, and a comment:

Bad service, bad business practice. Seems like these guys try to steal customers from other businesses by presenting themselves as Largo Locksmith, a local company, that I've used for 25 years.

If you click on the username that the reviewer posts under, you will see that the reviewer will give other competing locksmith companies a similar review (although they DO appear to be scammer companies), but then they give Largo Locksmith a 5-star review.

Here's my response to the accusation about bad service, bad business practice, stealing customers, and presenting ourselves as Largo Locksmith:

We don't "steal" customers. We have had many, many previous customers of Largo Locksmith come to us and say that the locksmith they had the experience with at Largo Locksmith was difficult to deal with, was difficult to understand, or was just an all-around jerk. Further, we have customers that say that they had Largo Locksmith come out to fix their locks several times but they finally got sick of calling them over and over and resorted to using us so we could fix the problem properly, the first time. So, stealing customers isn't really our way of doing things. It seems to me like Largo Locksmith's customers have a habit of coming to us.

As for presenting ourselves as Largo Locksmith, that's preposterous! We have different business images. We have different vehicles, different logos, and different uniforms. Even our name and telephone numbers! How can you confuse "Sunshine Locksmith Team, LLC" with "Largo Locksmith"? It's not confusing at all, really.

Now, bad service and bad business practice? Really? Our service is leaps and bounds ahead of the competition. Our customers constantly comment how we arrive on time like we say we will. We are members of both the BBB and ALOA (Associated Locksmiths of America). And we offer a 1 year warranty on most parts and labor. We also rekey most locks with spool pins and upgrade to 6-pin keys whenever physically possible with the existing locks. I don't think that ANY locksmith the the Tampa Bay area does any of that. So how is that bad business practice? To me, it's great business practice, because we are now in a higher category than any of the "competition".

To me, posting fake reviews on other locksmith companies is deceptive and fraudulent, and puts you in the "Scammer Locksmith" category. So, congratulations to whoever posted those fake reviews, because now I have a new perspective on Largo Locksmith and how they operate.